Experience
Software Development Intern (Incoming)
amazon
SF California
May 2026 – Aug 2026
Information Technology Intern
University of Nebraska Information Technology Services
Oct 2025 – Present
- Diagnose and resolve software, hardware, and account-access issues for 200+ students, faculty, and staff, improving system uptime and first-call resolution efficiency.
- Administer and secure endpoints across Windows and macOS using SCCM, Jamf Pro, and Active Directory, strengthening compliance with University cybersecurity policy.
- Escalate and document incidents through the University’s tracking and monitoring systems.